Privacy Policy of
uncat99
At uncat99, the privacy and security of every player in Bangladesh is treated as a fundamental obligation — not an afterthought. This Privacy Policy explains in clear, formal terms exactly what personal data we collect, why we collect it, how it is used, who it may be shared with, and what rights you hold over your own information at all times.
What This Policy Guarantees You
These six principles underpin every data practice at uncat99. They are not aspirational — they are operational commitments built into our systems and processes.
We collect only the personal data that is strictly necessary for delivering our services, verifying your identity, processing payments, and meeting our legal obligations. We do not harvest data speculatively.
Every category of data we collect has a documented, specific purpose. Your data will never be repurposed for uses incompatible with the reason it was originally collected without your explicit consent.
All personal data stored on uncat99 infrastructure is protected by 256-bit SSL encryption at rest and in transit. Access is restricted to authorised personnel operating under strict confidentiality obligations.
You retain meaningful control over your personal data at all times. You may access, correct, port, restrict, or request erasure of your data by contacting our support team, subject to legal retention requirements.
uncat99 does not sell, rent, or trade your personal data to third-party marketers or data brokers. Sharing with partners occurs only where strictly required for service delivery, under binding data-processing agreements.
We do not retain personal data beyond the period necessary for its stated purpose. Defined retention schedules govern every data category, and data is securely deleted or anonymised once its retention period expires.
Data Controller & Contact Information
For the purposes of this Privacy Policy, uncat99 acts as the data controller in respect of all personal data collected from users of the Platform. As data controller, uncat99 determines the purposes for which and the means by which personal data is processed.
All data protection queries, subject access requests, requests to exercise your privacy rights, and formal complaints relating to uncat99's data handling practices should be directed to our dedicated privacy team at the contact details below.
Platform: uncat99
Email: support@uncat99
Response Time: Within 72 hours of receipt (Bangladesh Standard Time, BST UTC+6), Sunday to Thursday.
Language of Response: English
When contacting us about a privacy matter, please include your registered account username (if applicable), a description of your request or concern, and a copy of a government-issued ID where a subject access request is being made, to enable us to verify your identity before disclosing any personal data.
Personal Data We Collect
uncat99 collects personal data through several channels: directly from you when you register an account or contact support; automatically through your use of the Platform; and, in limited circumstances, from third-party verification and payment service providers. The categories of data we collect are set out below.
Collected when you create an account on uncat99. This is the foundational data required to establish your identity, verify your age, and create a secure account in your name.
Collected when you make deposits, withdraw funds, or otherwise interact with the Finance / Wallet section of your account. This data enables us to process your transactions securely and comply with anti-money laundering (AML) obligations.
Generated automatically as you use the Platform's betting markets, casino games, slot machines, bingo sessions, and other gaming features. This data is used to manage your account, settle bets, detect fraud, and deliver a personalised experience.
Collected automatically when you access uncat99 via a browser or mobile device. This data is used for security purposes, fraud detection, platform optimisation, and ensuring a consistent experience across devices.
Collected when you contact the uncat99 support team, submit a complaint, respond to a survey, or participate in a promotion. This data is used to handle your inquiry and improve our customer service standards.
How We Use Your Personal Data
uncat99 processes your personal data only where a valid legal basis exists. The legal bases we rely upon are: (a) contractual necessity — processing required to fulfil our obligations to you as a registered user; (b) legal obligation — processing required to comply with applicable laws and regulations, including AML and KYC requirements; (c) legitimate interests — processing that serves a legitimate business interest and does not override your fundamental privacy rights; and (d) consent — processing for optional purposes such as marketing communications, where you have given express, informed consent and may withdraw it at any time.
Processing your registration data to create and maintain your account; authenticating your identity each time you log in; processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods; settling bets and distributing winnings; and providing customer support when you raise a query or dispute.
Verifying your identity and age as part of the mandatory KYC process; screening transactions against AML thresholds; retaining financial and identity records for the statutory minimum period; and cooperating with any lawful request from a competent authority in Bangladesh or another relevant jurisdiction.
Monitoring account activity to detect and prevent fraud, collusion, match-fixing, bonus abuse, and multi-accounting; operating automated risk management systems that flag unusual betting patterns; securing platform infrastructure against unauthorised access; and conducting internal analytics to improve Platform performance and game offering.
Where you have opted in to receive promotional communications, we may use your account profile, gaming preferences, and location (Bangladesh region) to send you relevant bonus offers, seasonal promotions (Eid, Pohela Boishakh, BPL season), and platform updates by email or in-app notification. You may withdraw consent at any time by updating your communication preferences in your account settings.
Data Sharing & Third Parties
uncat99 does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. Data is shared with external parties only in the specific, limited circumstances described below, and always under binding contractual obligations that require those parties to protect your data to at least the same standard as uncat99.
To process your deposits and withdrawals, uncat99 transmits the minimum necessary financial data to the relevant payment service providers — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. These partners act as independent data controllers in respect of the data they process under their own terms of service and privacy policies. uncat99 is not responsible for the data practices of these payment providers once data leaves the Platform.
Casino and slot game providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — receive technical session identifiers and game outcome data necessary to render games, calculate results, and confirm payouts. These providers do not receive your full personal profile, payment details, or contact information. Data shared is governed by individual data-processing agreements that prohibit secondary use.
For KYC verification, uncat99 may engage specialist identity verification partners to cross-check the documents you submit (National ID, passport, proof of address) against authoritative databases. These partners process your identity data solely for verification purposes and are contractually prohibited from retaining or using it for any other purpose. Document images submitted for KYC are stored in encrypted form on uncat99's secure infrastructure.
uncat99 may be required by applicable law, court order, or competent regulatory authority to disclose certain personal data about specific users. In such cases, we will disclose only the minimum data required to comply with the lawful request, and — where legally permitted — we will notify the affected user of the disclosure. We will not voluntarily disclose user data to any government body or law enforcement agency in the absence of a valid, legally binding instrument compelling us to do so.
Data Retention Periods
uncat99 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The retention schedule below sets out our standard periods for each major data category. Once a retention period expires, data is either securely and permanently deleted or anonymised so that it can no longer be linked to any individual.
Your Privacy Rights
As a user of uncat99, you hold a number of individual rights in respect of your personal data. These rights are listed below. To exercise any of these rights, please contact the privacy team at support@uncat99. We will respond to all verified requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it.
You may request a copy of all personal data we hold about you, along with details of how it is being processed, the legal basis for processing, and who it has been shared with.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
You may request deletion of your personal data where it is no longer necessary for its original purpose, where you withdraw consent, or where processing was unlawful. This right is subject to overriding legal retention obligations.
You may request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of disputed data is being verified, or while an objection to processing is being considered.
Where processing is based on your consent or contract performance and is carried out by automated means, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
You may object to processing based on legitimate interests, including profiling for direct marketing purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
Data Security Measures
uncat99 implements a comprehensive, layered approach to data security designed to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, and destruction. Our security architecture is reviewed and updated continuously to address evolving threats.
All data in transit is protected by TLS 1.3 encryption. All data at rest is encrypted using AES-256. Database access is restricted by IP allowlisting and role-based access controls. Passwords are stored as salted cryptographic hashes and are never stored in plaintext. Regular vulnerability assessments and penetration tests are conducted against Platform infrastructure.
Access to personal data is granted on a strict need-to-know basis. All staff with access to personal data are subject to binding confidentiality obligations and receive regular data protection training. Access logs are maintained and reviewed periodically. Departing employees have access credentials revoked immediately upon termination.
uncat99 supports two-factor authentication (2FA) for all registered accounts. Session tokens expire automatically after a period of inactivity. Concurrent login detection alerts you if your account is accessed from an unrecognised device or IP address. You are strongly encouraged to enable 2FA and to use a unique, strong password for your uncat99 account.
In the event of a personal data breach that poses a risk to your rights and freedoms, uncat99 will notify affected users without undue delay, describing the nature of the breach, the categories of data involved, the likely consequences, and the measures taken to address it. Our incident response team operates on a 24/7 basis to detect, contain, and remediate any security incidents.
Changes to This Privacy Policy
uncat99 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, platform features, applicable laws, or regulatory requirements. The most current version of the Privacy Policy will always be accessible at uncat99/privacy-policy.
Where a material change is made to this Privacy Policy — meaning a change that significantly affects how we collect, use, or share your personal data — we will notify registered users by email to the address held on their account, by an in-platform notification on next login, or by a prominent notice on the Platform homepage, no less than 14 days before the change takes effect. Continued use of the Platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms.
Where changes are required by law and must take effect immediately, we will notify users as promptly as practicable after the effective date.
Version 1.0 — Effective 01 January 2026. Initial publication of the uncat99 Privacy Policy covering all data categories, processing purposes, retention periods, user rights, and security measures applicable to the Bangladesh market. This version supersedes all prior privacy notices or data handling statements previously published on the Platform.
Explore uncat99 with Confidence
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